Apple App Store Review Guideline 1.5 Compliant
Support & Developer Center
Official Support Channel
Email Customer Care
searchprofesional@outlook.comPrimary support desk for users, dispute resolution, and Apple review correspondence. Response guaranteed in less than 24 business hours.
In-App Live Assistance
Live Chat 24/7
Profile → Help & Support Center
Available inside the BuscaPro mobile app. Connect with our dedicated support agents to resolve ongoing quotes, questions, or issues.
Trust & Community Safety
Safety & Reporting
Instant Block & Report
Encountering abusive behavior? Tap the "Report" button on any chat message or user card. Our safety team acts within 24 hours.
Frequently Asked Questions (FAQ)
How do I cancel my BuscaPRO VIP subscription on iPhone?
You can cancel anytime directly from your iOS device without penalty: open Settings → tap your Name (Apple ID) → Subscriptions → BuscaPro → Cancel Subscription. Your VIP benefits remain fully active until the end of your current 30-day billing cycle.
How can I permanently delete my account and data?
Open the BuscaPro app, navigate to Profile → Settings & Account Security → Delete Account Permanently. All your personal data, chat records, and job listings will be immediately and irreversibly purged from our servers.
Are there any fees for homeowners or clients?
No. Publishing service requests, browsing verified professionals, and chatting to negotiate quotes is completely free for private clients.
How do professionals obtain the Verified (CIF/NIF) Badge?
Professionals upload their trade qualification documents or official tax ID via the Profile tab. Our compliance team verifies documentation before granting the verified checkmark.
Developer & Legal Information
Application Name: BuscaPro (iOS & Android)
Category: Business / Home Services & Lifestyle
Official Legal Email: searchprofesional@outlook.com
Related Policies: Privacy Policy (5.1.1) · Terms & EULA Portal