Local services.
Total privacy & security in every request.
Connecting on-demand home service requests with verified local professionals. Review our official privacy terms, EULA agreements, and community standards below.
Official Privacy Policy
In full compliance with European GDPR (EU 2016/679) & Apple Guideline 5.1.1
At BuscaPro, safeguarding user privacy and personal data is a top priority. Data is collected strictly for essential operational purposes to facilitate contact between clients and verified professionals.
Data Collection Categories and Specific Purposes
| Data Type | Operational Purpose | Legal Basis | Privacy Level |
|---|---|---|---|
| Mobile Phone Number | Two-factor SMS verification via Firebase Authentication to prevent bot fraud and authenticate real accounts. | Contract performance | Strictly confidential. Never shown publicly unless the professional explicitly elects to publish it on their profile card. |
| Approximate Location | Foreground radar distance calculations to match local jobs and specialists within a chosen radius (km). | Explicit consent | Never tracked in the background; exact residential street coordinates are never disclosed. |
| In-App Chat & Quotes | Secure quotation exchange, job scope agreements, and direct customer support. | Contract performance | Encrypted in transit (TLS 1.3) and at rest (AES-256) via Google Cloud Firestore. |
| Job Photos & Portfolio | User-submitted evidence of repairs or professional craftsmanship samples. | User consent | Visible only within the designated job post or public profile card. |
Zero Third-Party Data Selling (Apple Guideline 5.1.2): BuscaPro never sells, rents, monetizes, or shares personal user information or phone numbers with third-party advertisers or data brokers under any circumstances.
Shielded Address Privacy for Homeowners
When posting a repair request, your exact street address and phone number remain completely confidential. Service providers only see the technical description, photos, and approximate area (municipality or postal code). Your address is only unlocked and transferred to the professional once you choose to accept their formal quote in the app.
Permanent Account & Data Deletion (Apple Guideline 5.1.1(v))
In strict compliance with Apple’s mandatory account deletion requirement, any client or professional can initiate immediate and irreversible deletion of their account and all associated records directly from within the app:
Terms of Service & EULA
Governed by Apple’s Standard End User License Agreement (EULA)
By downloading, accessing, or using BuscaPro, you acknowledge that you have read, understood, and agreed to these Terms of Service and Apple's Standard End User License Agreement: View Apple Standard EULA.
Nature of Platform & Intermediation
BuscaPro operates as an independent technological matchmaking platform connecting private homeowners seeking maintenance with autonomous specialists and licensed contracting businesses. Scope of work, schedules, warranties, and payment settlements are agreed directly between clients and professionals.
Professional Responsibility & Qualifications
Registered professionals are solely responsible for possessing requisite trade licenses, civil liability insurance coverage, and compliance with local tax and social security regulations.
BuscaPRO VIP Professional Membership & Pricing
Auto-renewable in-app subscriptions and StoreKit purchases for Apple App Store
BuscaPro offers a transparent model designed for independent contractors, electricians, plumbers, and home repair businesses:
1. Free Tier & Offer Top-Up Packs
• Homeowners & Private Clients: 100% free forever. Post repairs and receive quotes with 0% commissions.
• Professionals (Basic Free Tier): Includes up to 10 free offers per month to contact clients and submit quotes.
• Offer Top-Up Pack: Need more offers without committing to a subscription? Purchase a pack of 50 offers for 2.00 € anytime.
2. BuscaPRO VIP Subscription Plans (Unlimited Offers)
| Subscription Plan | Official Price | Billing Period | Savings & Key Benefit |
|---|---|---|---|
| Monthly VIP Plan | 8.85 € / month | 1 Month (renews every 30 days) | Maximum flexibility month-to-month with no long-term commitment. |
| Quarterly VIP Plan | 22.90 € / quarter | 3 Months (renews every 90 days) | Equivalent to ~7.60 €/month (discount compared to monthly). |
| Annual VIP Plan (Recommended) | 69.00 € / year | 1 Year (renews every 365 days) | Equivalent to ~5.75 €/month (Save over 37 € per year). |
Included VIP Privileges: Unlimited offer submissions, instant priority push notifications for emergency repairs (24h), golden VIP badge on your profile and search cards, and top positioning in local radar searches.
How to Manage or Cancel Your Subscription Anytime
Subscribers can cancel their subscription at any time with no penalties directly within their Apple device settings:
Step-by-step on iPhone/iPad: Open iOS Settings → Tap your Name (Apple ID) → Subscriptions → BuscaPro → Cancel Subscription. Full VIP features remain active until the conclusion of the already paid period.
Community Standards & UGC Moderation
Zero tolerance policy against abusive, deceptive, or offensive content
BuscaPro enforces strict Zero Tolerance for abusive, fraudulent, harassing, defamatory, or unlawful material. The app incorporates all 4 compliance mechanisms mandated by Apple:
Official Support & Developer Center
Human customer care and response guaranteed within 24 business hours
For technical assistance, account inquiries, billing issues, or to exercise your GDPR privacy rights (Access, Rectification, Erasure), please contact our team through official channels:
Primary support channel for users and App Store review teams. Guaranteed response in < 24 business hours.
Accessible directly under Profile → Official Help & Support Center.
Designed and published for iOS and Android mobile platforms.