BuscaPro Official Legal Portal
Available for iOS & Android

Local services.
Total privacy & security in every request.

Connecting on-demand home service requests with verified local professionals. Review our official privacy terms, EULA agreements, and community standards below.

End-to-End Chat Encryption
Tax ID Verified Pros
0% Fee for Clients
Live Radar (5 km Radius)
9:41
B
Nearby Specialists ● 8 active pros in your area
Emergency Plumbing Urgent
Quote accepted 45 €
Certified Electrician 1.2 km away
Direct call available 35 €
Verified Platform
Apple Review Guideline Compliant
App Store Listing ↗
Select a topic to view official legal documentation
Click any tab above to inspect our Privacy Policy (5.1.1), Terms & EULA (3.1.2), VIP Subscription terms, or Community Standards.

Official Privacy Policy

In full compliance with European GDPR (EU 2016/679) & Apple Guideline 5.1.1

Apple Guideline 5.1.1

At BuscaPro, safeguarding user privacy and personal data is a top priority. Data is collected strictly for essential operational purposes to facilitate contact between clients and verified professionals.

Data Collection Categories and Specific Purposes

Data Type Operational Purpose Legal Basis Privacy Level
Phone Number Two-factor SMS verification via Firebase Authentication and optional display on professional cards. Contract performance Private by default. Only shown if pro explicitly enables it.
Approximate Location Foreground radar distance calculations to match local jobs and specialists. Explicit consent Never tracked in the background; exact residential coordinates are never disclosed.
In-App Chat Messaging Secure quotation exchange, job scope agreements, and customer support. Contract performance Encrypted in transit and at rest via Google Cloud Firestore.
Job Photos & Portfolio User-submitted evidence of repairs or professional craftsmanship samples. User consent Only visible within the designated job post or profile card.

Zero Third-Party Data Selling: BuscaPro never sells, rents, monetizes, or shares personal user information or phone numbers with third-party advertisers or data brokers under any circumstances.

Permanent Account & Data Deletion (Apple Guideline 5.1.1(v))

In strict compliance with Apple’s mandatory account deletion requirement, any client or professional can initiate immediate and irreversible deletion of their account and all associated records directly from within the app:

1
Profile Tab
Open BuscaPro and tap the Profile icon in the bottom navigation bar.
2
Account Security
Navigate to the Settings & Security section.
3
Delete Account
Tap "Delete Account Permanently" to instantly erase all profile, chat, and database records from Firebase.

Terms of Service & EULA

Governed by Apple’s Standard End User License Agreement (EULA)

Apple Guideline 3.1.2

By downloading, accessing, or using BuscaPro, you acknowledge that you have read, understood, and agreed to these Terms of Service and Apple's Standard End User License Agreement: View Apple Standard EULA.

Nature of Platform & Intermediation

BuscaPro operates as an independent technological matchmaking platform connecting private homeowners seeking maintenance with autonomous specialists and licensed contracting businesses. Scope of work, schedules, warranties, and payment settlements are agreed directly between clients and professionals.

Professional Responsibility & Qualifications

Registered professionals are solely responsible for possessing requisite trade licenses, civil liability insurance coverage, and compliance with local tax and social security regulations.

BuscaPRO VIP Professional Membership

Auto-renewable in-app subscription terms for Apple App Store

In-App Purchases · StoreKit

BuscaPro offers an optional recurring membership plan for independent contractors and businesses seeking heightened visibility and instant job alert access:

Subscription Feature Official Specification
Plan Title BuscaPRO VIP Monthly
Official Price 8.85 € / month (taxes included).
Billing Period 1 Month (automatically renews every 30 days).
Member Privileges Instant push notifications for urgent home repair leads, up to 4 concurrent local radar ads, golden VIP profile badge, and direct unlimited customer calls.
Billing & Renewal Charged to user’s Apple ID / iTunes account upon confirmation. Renews automatically unless cancelled at least 24 hours prior to the close of the current billing cycle.

How to Manage or Cancel Your Subscription Anytime

Subscribers can cancel their subscription at any time with no penalties directly within their Apple device settings:

Step-by-step on iPhone/iPad: Open iOS Settings → Tap your Name (Apple ID) → Subscriptions → BuscaPro → Cancel Subscription. Full VIP features remain active until the conclusion of the already paid month.

Community Standards & UGC Moderation

Zero tolerance policy against abusive, deceptive, or offensive content

Apple Guideline 1.2 (UGC)

BuscaPro enforces strict Zero Tolerance for abusive, fraudulent, harassing, defamatory, or unlawful material. The app incorporates all 4 compliance mechanisms mandated by Apple:

1
Proactive Filtering
Automated keyword screening filters offensive language before jobs or profile headlines are published.
2
In-App Report Button
Present in every chat conversation and profile card. All user reports are investigated within 24 hours.
3
Instant Block & Mute
Users can block or mute any participant at any time with a single tap, severing all messaging immediately.
4
Permanent Termination
Repeat or severe violators are permanently banned with device and verified phone number blacklisting.

Official Support & Developer Inquiries

Human support and response guaranteed within 24 business hours

Apple Guideline 1.5

For technical assistance, account inquiries, billing issues, or to exercise your GDPR privacy rights (Access, Rectification, Erasure), please contact our team through official channels:

Official Support Email searchprofesional@outlook.com

Primary support channel for users and App Store review teams. Guaranteed response in < 24 business hours.

In-App Live Support
24/7 In-App Chat

Accessible under Profile → Official Help & Support Center.

Platform Operations
BuscaPro Tech

Designed and published for iOS and Android mobile platforms.